Porsche North America Headquarters is looking for an enthusiastic and experienced Customer Support Specialist to add to the team!

Fully remote, long-term contract opportunity.

Responsibilities include:

• Provide professional and courteous assistance in daily business interactions with both internal and external customers,

  dealers, vendors, and outside companies

• Provide high quality and timely interaction with PFS customers, dealers, and vendors to contribute to a best in class

  customer experience.

• Follow the correct workflow process in order to transition customer administrative transactions and correspondence

  request to the processing team in an efficient and effective manner.

Qualifications:

• Customer service oriented/Connectedness – Empathetic to customer problem/ issue/ situation‐ Strong human connection

  with the customer.

• 3+ years’ experience in customer service.
• 1 year auto finance experience (preferred)
• High school graduate, College degree preferred; or equivalent experience
• PC experience required (MS Office etc.) – Computer Maneuverability
• Product Knowledge Proficiency. Understand and has a working knowledge for Lease, Retail and the Lease End products

  and systems. Product Knowledge proficiency to be objectively quantified within QA process

ABOUT TRC:
TRC Staffing Services is committed to providing the very best service our industry has to offer. We believe it all starts with people. We aim to hire the best people in the industry and provide an environment that promotes their growth. Our mission is to help our clients build their businesses and help our employees build their future.

TRC Staffing Services, Inc. is an Equal Opportunity Employer and considers all qualified candidates for employment without regard to race, color, religion, gender, gender identification, sexual orientation, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.