Remote Customer Care Representative
We’re looking for a Remote Customer Care Representative, working in BPO industry in Salisbury, North Carolina, United States.
- Handling inbound and outbound customer care calls with outstanding customer service satisfaction.
- Answering questions from customers and addressing concerns.
- Keeping records of customer interactions, process customer accounts, and file documents.
- Handling customer complaints, providing appropriate solutions and alternatives within the time limits.
PSG Global Solutions Careers