Recruiting Now: Shipping and Receiving Support Team Member Needed

December 22, 2022

By Sammy

Hello, recruitment is ongoing.

ManagedLab Services is looking for a new team member to help support the Shipping & Receiving routines at one of our multi-tenant sites in the South San Francisco area. We’re looking for someone with a great customer service mindset, excellent organizational skills, and who comes to work with a positive attitude ready to take on the day; an ideal candidate will also have prior experience with S&R/logistics routines. This energetic and detail-oriented person will be part of a larger biotech/pharmaceutical services company, providing fast-paced inbound and shipping needs for multiple tenants via a centralized Shipping & Receiving area.

This full-time (40-hour/week) position is available immediately and is located in South San Francisco.

You

Hungry, humble, and smart
Work efficiently, effectively, and collaboratively in team environments
Extraordinary professionalism and customer service
Positive attitude approaching any task no matter how big/small
Flexibility–a fast-paced environment makes you feel energized, not stressed out
Be comfortable working independently a majority of the time
Great communicator – you’re known for clear messaging in company and customer emails and know how to proofread

Core Responsibilities

Receiving and logging packages (both inbound and outbound), and delivering to on-campus locations in a professional and efficient manner.
Processing pre-packaged outgoing shipments, ensuring accuracy, completeness, promptness, accountability, and condition of shipments meet established standards
Utilizing company routines and materials management technologies to ensure goods security
Acting as an on-site Point-of-Contact for end-users regarding Shipping & Receiving support
Escorting delivery personnel and special equipment when necessary
Safely utilizing pallet jacks, delivery carts, and forklifts, and other S&R equipment
Following site-specific SOPs, work procedures, and Shipping & Receiving programs
Under the supervision of the S&R Supervisor, maintaining shipping and receiving equipment
Traveling between client locations as necessary
Ensuring work areas are clean, organized, and safe
Performing additional support-level and in-scope S&R tasks as necessary
Adherence to safety social distancing requirements before and during employment, in response to COVID-19, as recommended by the Centers for Disease Control and the World Health Organization
This position has no direct reports
Reports to: Assistant Manager, S&R

Skills & Requirements

0 – 3 years in a customer service role
Pallet jack & forklift experience preferred but not required
DOT/IATA certifications preferred but not required
Valid Driver’s License, required
Personal transportation preferred but not required
Must pass a pre-employment background check and drug screening
New S&R / Logistics employees must wear personal protective footwear that meets the standards for ASTM F2412-18a Standard Test Methods for Foot Protection for compression resistance and impact resistance.
Available to work within the core business hours of 7AM to 6PM , and availability for evenings/weekends as dictated by ad-hoc S&R needs.
- Service hours are generally 8 AM to 5 PM Monday through Friday