Office Assistant 3 (Data Entry Lead, PCN 04-6077)

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By Edet

Office Assistant 3 (Data Entry Lead, PCN 04-6077)

What You Will Be Doing
The responsibility of this position is to help mentor and coach our Seasonal Data Entry staff. In addition to leading staff, this position handles the data entry tasks throughout the rest of the year. We are seeking a leader who can be a positive role model for staff members, and who is motivated to perform a high volume of data entry with an extremely high rate of accuracy.


Mission and Culture
The Alaska Permanent Fund Dividend Division’s mission is to administer the permanent fund dividend program assuring that all eligible Alaskans receive timely dividends, fraud is prosecuted, and all internal and external stakeholders are treated with respect. As an Office Assistant III, you will directly contribute to the success of the division by being a team player, timely and accurately processing applicant’s documentation.

Benefits of Joining Our Team
The Permanent Fund Dividend Division is a state agency most Alaskan’s interact with. Benefits of working for the State of Alaska include a Monday through Friday 8 AM to 4:30 PM workday, covered parking in the parking garage, open parking is in the general parking lots, health insurance, retirement benefits, paid leave, and paid holidays. Please click on the “Benefits” tab at the top of this bulletin for more information.

The Working Environment You Can Expect
This position is located on the 11th floor of the State Office Building in downtown Juneau at the PFD’s largest office. Amenities like coffee shops, retail stores and restaurants are all within walking distance from the Juneau State Office Building. The working environment and culture is friendly, flexible, and supportive.

To be successful, a candidate will need the following competencies

  • Attention to detail: Sees and pays attention to details; recognizes the component parts of a procedure or object, and can verify correctness or error in an individual part or procedure.
  • Ability to multitask: Establish priorities, organization, attention to detail, work independently and work well under pressure with numerous interruptions.
  • Communication: Ability to utilize both verbal and written communication to work on a routine basis with a broad range of personalities. Ability to effectively communicate policy & procedure to staff.
  • Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.
  • Self-Management: Effectively prioritizes and completes tasks in order to deliver desired outcomes within allotted time frames.
High school diploma or the equivalent.
One year of experience that includes clerical tasks such as performing reception duties, answering routine questions on services or products, retrieving information from electronic or hard copy files, recording expenditures and receipts, or typing routine correspondence.

Education from an accredited college may substitute for six months of the required experience (3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocational education equal one month of experience).

Special Note:
“High school diploma equivalent” means one of the following: 1) a G.E.D.; 2) completion of any basic adult education course equivalent to 480 class hours (16 weeks at 30 course hours per week); 3) acceptance in full standing by an accredited college or university; 4) highest grade of school completed plus an amount of paid or volunteer experience that totals 12 years and includes basic clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.

Some positions in this class may require the incumbent to operate motor vehicles. Such positions require that the applicant possess a regular driver’s license and be 18 years of age or older.

Some positions in this class may require skill in typing. Recruitment and selection may include this requirement.


This recruitment is open to Alaska Residents only. Applicants must meet Alaska Residency Requirements to be considered for employment at this time.

If selected for an in-person interviewthe applicant must provide the following:

  • Typing certification (dated within one year). Typing certifications are available at any Alaska Job Center location. Location information is available at the following web page:
  • Last two (2) performance evaluations or letters of reference or a combination of the two.

Application Notice
You can ONLY apply for this position through the Workplace Alaska website or via a hardcopy application. If you accessed this recruitment bulletin through a job search portal, such as AlaskaJobs or any other database, you MUST use a Workplace Alaska online or hardcopy application to apply successfully. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska “How to Apply” page. Your application must be submitted by 5:00 p.m. Alaska Standard Time on the closing date.

Supplemental Questions
This recruitment utilizes a supplemental questionnaire as part of the application process. These questions may be a mix of written, multiple-choice, and select all that apply questions. The answers you provide to the questions will be an opportunity for you to tell us about your experience and/or education. The answers will be used to determine which applicants will advance to the interview phase of the recruitment and selection process; please be as thorough and accurate as you can.

A cover letter is NOT required for this position. Your complete application, including supplemental questions, will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.

If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts can be attached at the time of application or provided at the time of the interview.

Special Instructions for Foreign Education
Education completed in foreign colleges or universities may be used to meet the minimum qualifications listed above. If utilizing this education, you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. post-secondary institution reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the post-secondary institution. It is your responsibility to provide such evidence when applying.

Work Experience
If using work experience not already documented in your application, also provide the employer’s name, job title, employment dates, and whether full or part-time. Applications will be reviewed to determine if the responses are supported and if minimum qualifications are clearly met. If they are not, the applicant may not advance to the recruitment interview and selection phase.

Bargaining Unit
If you are a current state employee, please mark the union you are a member of at the time of application. If you are not a current state employee, you MUST mark that it is Not Listed.

EEO Statement
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or 465-4095 in Juneau or (907) 465-3412 (TTY) or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.Workplace Alaska Application Questions & Assistance
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll-free) or (907) 465-4095 if you are in the Juneau area. Requests for information may also be emailed to

For applicant password assistance, please visit the reset password page.

For specific information about this position, please contact the hiring manager at the following:

Terra Pratt
PFD Specialist I
Phone: (907) 500-0339
Fax: (907) 500-0339

Employment Type: Full Time

State of Alaska



Juneau, AK

99811 USA