Howdy,
We are looking for an experienced General Manager to join our expanding business at Lakeside North Harbour.
With a busy restaurant, café and hospitality offer we need someone who is quick thinking and innovative to lead the team to success and drive sales through forward thinking and training.Included with this role is, Level 3 Food Safety, Health & Safety training, and free onsite parking.
This position is Monday to Friday on a normal working week, but may include weekend hospitality bookings.
Your key responsibilities as the General Manager will consist of:
- Responding appropriately to incoming enquiries via phone and email and chasing to a conclusion
- Conducting site show rounds
- Liaise with external suppliers, prepare quotes, contracts and event proposals for events of all types, including internal and external
- Produce event detailed planners (including catering, cost, invoicing details, itinerary, room set up, entertainment, AV etc)
- Conducting menu tasting while planning the event with the client
- Actively identify marketing and promotion opportunities
- Develop events from proposal right up to delivery, including set, communicate and maintain project timelines and priorities
Working Pattern: Monday – Friday
The experience and knowledge we are looking for from the future General Manager include:
- Experience as an event manager
- Skilled in project management and event planner
- Knowledge of KPIs and marketing techniques for event management
- Outstanding communication and negotiation ability
- Customer service orientation
- BSc/BA in PR, marketing, hospitality management or related field is preferred
- Managing a team and all training needs
Benefits
We thank our colleagues for a job well done, that’s why we offer a wide range of benefits, including;
- A salary of £30,000 per annum, 28 days holiday*, life assurance, a workplace pension & free lunches on site
- The option to buy additional holidays – supporting your way of life
- Free access to mental health first aiders & counselling sessions – supporting you through life’s ups and downs
- Free access to the 24/7 GP service, nutritional & health experts, financial & legal support – the wellbeing of our teams is key
- A vast amount of discounts & cashback for supermarkets & retail – reducing your shopping bills
- A cycle-to-work scheme – keeping your wellbeing and our carbon footprint in mind
- Discounts for cinemas, restaurants, hotels, holidays and family days out – we want our teams to enjoy life
- A great variety of opportunities & award-winning development programmes to support your career ambitions – big enough for growth, small enough to feel connected
- 2 days paid leave for charity work – the community is at the heart of everything we do
*Pro rata, incl. bank holidays
Why it’s Great to Work for Us
Welcoming you into our warm, friendly, and genuine team from your first day, we’ll make you feel part of the family. With an inclusive, collaborative, and caring culture, you will share our shared purpose of delivering outstanding customer service.
At Elior, we’re innovators and extremely proud of our work around diversity, sustainability, and social value. That’s why with a firm belief in a diverse workplace, 95% of our colleagues feel we cultivate a culture where people of all backgrounds are welcome and valued.
If you want to give back to the community, this may be your role. Apply today.
Our People Promise
We promise to value you like we value our customers. We want you to feel appreciated, supported and fulfilled.
We aspire to do this by:
- Offering roles to support your way of life
- Employing people who care
- Trusting you to deliver
- Thanking you for a job well done
- Letting you know what you need to know
- Listening to you
- Providing opportunities for growth and progression
- Supporting you through life’s up and downs
Any internal colleagues applying for this role, please be advised that new terms and conditions will apply.
About Us
At Elior we’re enriching lives, everywhere, every day. Feeding children in schools, loved ones in hospitals and care homes, sports fans in stadiums, visitors in heritage sites and teams in the workplace.
We are a multi-award-winning global player in the hospitality sector, founded in 1991 with over 105,000 colleagues worldwide, serving over 4 million guests every day. In the UK, our dedicated team serve our customers across 1200 locations.
Because of our success and stability, we can offer you excellent career opportunities where you will be nurtured and supported to fulfil your potential. We are renowned for looking after our people, with 87% of our colleagues feeling proud to work with us, and we are committed to delivering delicious and healthy food, which is ethically sourced.
And we’re committed to looking after the planet, supporting the community, cutting food waste and supporting wellbeing. We’ve lots to shout about with our strong and united approach in tackling many important global sustainability issues.
This role sits within our Business & Industry division, catering for those within the workplace. Taking care of catering and dining services, we’re one of the industry’s largest and most innovative contract caterers. With menus available to pre-order and with in-app payment, Elior B&I have matched the tastes and dietary requirements of our four million daily customers with 21st-century tech.
