Entry Customer Service Representative

Entry Customer Service Representative

About Brand Crew:

Brand Crew Pro is an innovative firm. Each one of the team members are experts in a previous industry so we have come together to create a super company. We want to have a mix of consumer experience, recruiting, consultative acquisition.

 

Provide high-quality and accurate resolutions to customers under stipulated policies and procedures, by answering general inquiries and offering solutions, to make sure that objectives set by the client are met successfully.

Salary:

$17-$24 per hour

Responsibilities:

  • Identify problems and search solutions to offer answers to solve questions from customers using the given channel of communication.
  • The document correctly the data base using the given tools in order to keep track of costumer’s request through data entry
  • Meet established individual and team performance targets, including customer service, productivity, and quality standards.
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

Benefits:

  • Health insurance.
  • Paid time off (PTO)
  • Retirement plan benefits.
  • Flexible work schedule.

 

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