Customer Service Representative / Dental Office

Customer Service Representative / Dental Office

American Dental Associates Ltd. is looking for a team oriented and self-motivated dental receptionist. The front desk receptionist is the point of contact for all of our patients. The role requires an individual to: answer incoming phone calls, greet patients, check-in assistance and assisting all walk-in clients in a professional, friendly, and service oriented manner. Competive salary with room for growth into a managerial position. Dental experience is a plus but not manditory for application.

We offer paid training for all new employes with no experence!


  • Complete a variety of administrative duties
  • Answer all incoming telephone calls
  • Schedule appointments
  • Greet and check in clients
  • Verify dental insurance benefits
  • Monitor and audit office schedules


  • Must be able to read and communicate over a telephone and in person.
  • Must have basic typing/data entry/PC Windows experience.
  • Must possess the ability to obtain basic information; guide people and provide basic direction.
  • Must be able to demonstrate critical thinking skills and handle high-pressure situations.
  • Strong communication and customer service skills.
  • Bilingual (preferred)

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