Customer Service Representative
About Brand Crew:
Brand Crew Pro is an innovative firm. Each one of the team members are experts in a previous industry so we have come together to create a super company. We want to have a mix of consumer experience, recruiting, consultative acquisition.
Provide high-quality and accurate resolutions to customers under stipulated policies and procedures, by answering general inquiries and offering solutions, to make sure that objectives set by the client are met successfully.
$17-$24 per hour
- Identify problems and search solutions to offer answers to solve questions from customers using the given channel of communication.
- The document correctly the data base using the given tools in order to keep track of costumer’s request through data entry
- Meet established individual and team performance targets, including customer service, productivity, and quality standards.
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Health insurance.
- Paid time off (PTO)
- Retirement plan benefits.
- Flexible work schedule.