Call Center Representative – Remote

Call Center Representative – Remote

Job Description:

A Customer Service Representative’s job is to assist consumers in understanding a company’s products and services. Phone, e-mail, web chat, and social media are all options for getting in touch with them. Concerns, complaints, and other issues are also handled by a Customer Service Representative.

At a glance, you can:

  • Set your own schedule to work around your life.
  • Enjoy the freedom and flexibility of being your own boss.
  • Work from home or any quiet place.

A day in life

  • Conducting inbound/outbound customer service calls. Creatively solving problems.
  • Quickly assessing customer needs and providing sound solutions.
  • Documenting details of calls and customer interactions.
  • Managing multiple systems, programs, and screens simultaneously.

You own this if you have

  • Minimum 1 year of phone-based, customer service experience
  • Computer skills including navigating multiple tabs, windows, and systems
  • Strong customer service and written skills
  • Comfortable empathizing and remaining patient with difficult callers

Royal Recruiter

 

Address

Elgin, IL

60120 USA

Industry

Business

APPLY NOW

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