Responsibilities include:

• Interacting with a wide variety of customers, receiving inbound calls as well as using an outbound dialer system
• Provide excellent customer service, critical thinking, and remaining solution-focused throughout customer interactions
• Educating and arranging repayment schedules in order to meet department goals and deadlines
• Performing collection activities in accordance with state and local collections laws to collect past due customer accounts

Why Should You Apply:

• You’re passionate and want to make a difference in people’s lives
• You like hands-on training to set you up for success
• You’re excited about being part of a collaborative team and providing ideas for process improvement and innovation
• You love interacting with customers and building loyalty
• You are seeking excellent training and development opportunities with higher earning potential and career advancement
• You want a comprehensive benefits package, including medical, dental, vision, paid vacation and holidays, tuition reimbursement, 401(k) with company match and Employer-funded Pension Plan