Call Center Customer Service Collector – Entry level (Remote)

We’re seeking individuals who are personable and naturally friendly, detail-oriented, goal driven, and excellent communicators. You will work in a fast-paced environment and utilize your exceptional customer service and negotiation skills. You will receive 4 weeks of paid training, designed to maximize your potential from the start of your employment.

Responsibilities include:

Interacting with a wide variety of customers, receiving inbound calls as well as using an outbound dialer system
Provide excellent customer service, critical thinking, and remaining solution-focused throughout customer interactions
Educating and arranging repayment schedules in order to meet department goals and deadlines
Performing collection activities in accordance with state and local collections laws to collect past due customer accounts

Why Should You Apply:

You’re passionate and want to make a difference in people’s lives
You like hands-on training to set you up for success
You’re excited about being part of a collaborative team and providing ideas for process improvement and innovation
You love interacting with customers and building loyalty
You are seeking excellent training and development opportunities with higher earning potential and career advancement
You want a comprehensive benefits package, including medical, dental, vision, paid vacation and holidays, tuition reimbursement, 401(k) with company match and Employer-funded Pension Plan

Benefits:
Take care of yourself and your family with our employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That’s why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most – your family.